Team Leader Inside Sales (Italian) (Barcelona, Barcelona, Spain)

Mission: Leads telesales professionals (telesales reps - client advisors) and ensures the effectiveness and result of the own team through appropriate planning and management. Major Responsibilities:Driving Performance and Results: - Ensures that group and individual targets are consistently achieved and takes prompt corrective action to address performance gaps - Continuously motivates the telesales team to pursuit performance improvements and creates a working environment which is characterized by entrepreneurship, discipline and perseverance Customer Focus (Direct and Channel): - Develops a customer focused organization within which the structures, processes and the attitude of the telesales team member to deliver optimal experiences with Fujitsu products and services to the customers and enable their continuous improvement Talent & Organizational Development : - Creates an environment of trust and respect & rewards excellent performance - Provides regular and honest feedback to team members; supports individual career development by maximizing opportunities to build experience and skills - Personally prioritizes the development of Fujitsu's Management potential - Coaches colleagues, identifies their potential and provides them with development opportunities in order to prepare them for further assignments; this implies the support in case of a transfer to other areas through a measure of talent management - Closely involved in the recruitment, selection and retention of the Inside Sales team members Key performance indicators: - Financial targets - External und internal customer targets - Process- and production targets - Staff and organization development goals Required Education and Experience:IT Specialist or Sales university degree or equivalent education3 years in managing business units and sales teamsFluent business English (both orally and written)Bilingual Italian speaker Professional Competencies Sales Acumen and Portfolio Understanding Knowledge of the Customer EnvironmentSignificant people management experienceDrive for ResultsRelationship buildingIntercultural sensibility/experience To apply for this position please send your application to Futurestep Spain at www.futurestep.esThank you for your interest in this opportunity. We will get back to you in 2-4 weeks with the status of your application.Ref: SC397

This position, Team Leader Inside Sales (Italian) (Barcelona, Barcelona, Spain), was posted on February 11, 2012. The job is located in Barcelona. The employer is Fujitsu. Since this job has been published, it has been viewed 46 times.