Merchant Services / EPOS Rep German & Austrian Market Job (Madrid, SPAIN, ES)

Job Posting Title: Merchant Services / EPOS Rep German & Austrian MarketAutoReqId: 136401BRResponsibilities: - ANSWER MERCHANT CALLS, DELIVERING A QUALITY CUSTOMER SERVICE.- ATTEND QUERIES REGARDING POINT OF SALES ACTIVATIONS (TERMINALS) AS WELL AS PERFORM OUTBOUND SERVICE CALLS (EMV).- EFFICIENTLY SOLVE REQUESTS AT FIRST CONTACT WHENEVER POSSIBLE OR ADDRESS THEM APPROPRIATELY TO THE CORRESPOONDING UNIT.- MANTAIN AND UPDATE GOOD KNOWLEDGE OF COMPANY PRODUCTS AND SERVICES FOR AN EXCELLENT CUSTOMER SERVICE.- HANDLE WORK EFFICIENTLY AND ACCORDING TO POLICIES AND PROCEDURES.Required Qualifications: - Applicants must have the legal ability to live and work in the European Union.- Good Telephone and back office skills.- Ability to communicate in a clear, concise and articulate manner- Service Orientation & Customer Focus- Team Player- Familiar with Workstations- German native speakerWork Location State/Province: SpainWork Location Country: SpainClassification: Full-Time - RegularJob Function: Customer ServiceOperationsCall Center

This position, Merchant Services / EPOS Rep German & Austrian Market Job (Madrid, SPAIN, ES), was posted on February 1, 2011. The job is located in Madrid. Since this job has been published, it has been viewed 25 times.