Exciting Opportunity Credit Collector French & Dutch for a Multinational Company based in Barcelona!

Title: Exciting Opportunity Credit Collector French & Dutch for a Multinational Company based in Barcelona!

Salary: N/A

Location: Barcelona - Spain

Languages: English, Dutch, French

Posted: 26th Mar 2010

Position: Credit Collector – Benelux market

Permanent Position

Location: Barcelona, Spain

Interview Process: 3 phone interviews

Based in Barcelona, one of the most dynamic and exciting cities on the Mediterranean seaboard and known for its cosmopolitan flair, mild weather, and cultural offerings, their Barcelona office is a true, international melting pot. With a growing roster representing different nationalities, Barcelona provides a truly diverse and exciting working environment.

Main Responsibilities:

- To minimise Business investment in receivables

- Minimise interest losses on outstanding amounts

- To maintain appropriate Ledger housekeeping, general customer accounting reconciliations and up to date records to satisfy company standards and deadlines

- To balance the potential profit with potential risk in granting and collecting credit to our customers

- Ensure timely collections of outstanding balances from customers according to credit & collections escalation policy

- Ensuring customer calls and emails are responded to within department targets. Identify any customer complaints and escalate as appropriate

- Anticipate and communicate with customer services, sales representative, customer about disputed items, present and potential payment issues, credit hold situation

- Support and be backup for other collectors associates

- Liaise with the credit & collections team lead about all credit issues

- Keep accurate and up to date logs of individual customer information

Key Skills Required:

• Fluent French and Dutch, and Excellent English. Other language is an advantage.

• Preferable Business Administration or Economics

• Previous experience in Credit & Collections

• Negotiation with customers and a number of internal stakeholders, dealing with collections, dispute management, account reconciliations, charges/payments

• Capacity of fluent interpersonal negotiation both with external and internal customers

• Tenacity, ambition and sense of ownership and responsibility

• Understanding of customer accounts and general business workflows

• Basic accounting knowledge, especially customer accounting

• MS Office and SAP would be beneficial but not essential

If you would like to apply for this Credit Control Position or find out more, please apply online or contact Elisabeth Montoro in strictest confidence on +353 (0)1 212 30 30.

Approach People is one of the best Multilingual specialist recruitment agencies and focuses on placing multilingual professionals into the European market in permanent, contract and temporary positions at all levels of seniority. If you are looking for a new challenge don’t hesitate contacting me.

This position, Exciting Opportunity Credit Collector French & Dutch for a Multinational Company based in Barcelona!, was posted on March 30, 2010. The job is located in Barcelona. Since this job has been published, it has been viewed 88 times.