Customer Support Executive Spain in Barcelona

Region : Barcelona , Cataluña1. Provide support to customers, offering solutions where possible to queries and incidents.
2. Respond in a professional manner to all the situations, ensuring a highly professional level of service and support for the customers.
3. Work closely with Technical Support and Complaints teams, ensure that the best possible service is offered at all times, and that corporate Best Practices are observed.
4. Record and document all the solutions provided, maintaining updated customer files for future reference
5. Ensure that all incidents are followed up, where necessary, and that the customers are updated continually on the issues involved in resolving their incident

This position, Customer Support Executive Spain in Barcelona, was posted on February 11, 2012. The job is located in Barcelona. Since this job has been published, it has been viewed 33 times.