Bilinguals (Italian and Spanish speakers) required for famous car brand-Full relocation pa

Title: Bilinguals (Italian and Spanish speakers) required for famous car brand-Full relocation pa
Salary: Attractive
Location: Spain
Languages: English, Italian, Spanish
Posted: 29th May 2011
My client:
Our Client in Maastricht is on the world’s favourite car brands in the world. The company is best known from attention to detail, perfectionism and luxury. In Holland the company operates their Customer service department which is the main point of contact for customers from Western Europe employing over 730 employees speaking 17 different languages.


Daily duties:
Customers experiencing a vehicle breakdown can contact the Service 24h department for roadside assistance 365 days per year, 7 days a week and 24 hours a day.

Employees answer incoming calls from customers requiring assistance.
Details are collated and entered into a computerised system. In case the problem can’t be solved by telephone, the employee contacts the nearest dealer who will send out a technician.
The philosophy is to ensure the customer is mobile again as quickly as possible.



Requirements:
• Fluent Italian, Spanish and English
• Excellent communication skills - written and verbal skills
• Computer literacy
• Experience in customer care
• Team player
• Strong focus on customer satisfaction


Benefits:
• Competitive Salary.
• Excellent Relocation package.- Paid Flights +Accommodation
• Strong benefits package
• International working environment
• Career growth within an Organisation

This position, Bilinguals (Italian and Spanish speakers) required for famous car brand-Full relocation pa, was posted on June 1, 2011. Since this job has been published, it has been viewed 30 times.