Bilingual Customer Service Manager - Gibraltar in Malaga

Title: Bilingual Customer Service Manager - Gibraltar

Salary: Depending on Experience

Location: Málaga - Spain

Languages: English, German, Italian, Spanish, Swedish

Posted: 13th Aug 2010

Customer Service Manager – Gibraltar

SRG have been appointed to recruit a Customer Service Manager to work for a leading on-line gaming company based in Gibraltar.

The ideal candidate for this position will have the following skills and experience:

• Fluent in English and speak ideally Italian, Swedish, German or Spanish

• Experience in set up, supervision and motivating a team of CS agents

• At least 1-2 years experience within Casino, Bingo or Poker

• Understand and supervise the necessary work flows dedicated to this kind of role

• Understand the importance of setting targets to drive their team

• Have knowledge of gaming legislation requirements

• Well educated, ideally to degree level

• Good understanding of Excel to be able to provide management reports

• Good communication skills, liaising with other departmental Heads will be a key part of the role

• Be already living Gibraltar/Southern Spain but candidates prepared to relocate will also be considered

The successful candidate will have the opportunity to develop their career within the company into a more senior management position after 1 year.

If you feel you have the necessary skills and experience and are available to relocate / start work at short notice, please send your CV direct today

This position, Bilingual Customer Service Manager - Gibraltar in Malaga, was posted on August 17, 2010. The job is located in Malaga. The employer is SRG. Since this job has been published, it has been viewed 75 times.